ICT solutions · Harare & Bulawayo
One ICT partner for everything your business runs on
Influx supplies, installs and supports the technology Zimbabwean businesses run on — infrastructure, cloud, security, power and the equipment itself, from one accountable partner.
Infrastructure
ICT infrastructure
Servers, storage and server rooms, specified and installed.
Infrastructure
Networks & connectivity
Wired, wireless and multi-branch networks that hold under load.
Cloud & Software
Cloud & Microsoft 365
Migration, licensing and day-to-day management across cloud platforms.
Security
Cybersecurity
Endpoint, email and network protection, plus staff who spot a phish.
Security
Surveillance & access control
CCTV, door access and alarms, integrated and properly secured.
Infrastructure
Power & continuity
UPS, inverters, generators and tested backups.
Supply
Hardware supply & procurement
Laptops, servers, networking and consumables, sourced and warrantied.
Cloud & Software
Software development
Business applications, integrations and websites.
Cloud & Software
IT consulting & projects
Assessments, roadmaps and project delivery.
Support packages
Three levels of cover, and exactly what is in each
Managed IT proposals are hard to compare because everyone lists the same words. Here is ours as a table, so you can hold it against anyone else's.
Essential
Cover for the basics: someone to call, systems watched, antivirus managed.
Under 15 staff, one site
Advanced
Proactive management — patching, on-site cover and a monthly report.
15 to 60 staff, one or two sites
Complete
Everything, plus 24/7 cover, security training and a standing review.
60+ staff, or regulated and multi-site
Included | EssentialUnder 15 staff, one site | Advanced15 to 60 staff, one or two sites | Complete60+ staff, or regulated and multi-site |
|---|---|---|---|
Support | |||
| Remote helpdesk | Business hours | Business hours | 24/7 |
| On-site support | Chargeable | Included | Included |
| Response target | 8 business hrs | 4 business hrs | 1 hr |
| Named engineer who knows your setup | Not included | Included | Included |
Monitoring & maintenance | |||
| Server and network monitoring | Included | Included | Included |
| Patch management | Not included | Included | Included |
| Backup monitoring | Alerts only | Included | Included |
| Restore testing | Not included | Quarterly | Monthly |
| Asset register maintained | Not included | Included | Included |
Security | |||
| Managed antivirus | Included | Included | Included |
| Endpoint detection and response | Not included | Included | Included |
| Phishing simulation and staff training | Not included | Not included | Included |
| Vulnerability scanning | Not included | Annual | Quarterly |
Strategy | |||
| Monthly service report | Not included | Included | Included |
| Quarterly review meeting | Not included | Not included | Included |
| IT roadmap and budget planning | Not included | Not included | Included |
Packages are priced per user per month against your device count. Projects, hardware and after-hours callouts are quoted separately and always before the work starts.
Products
We supply the equipment we support
One supplier for the quotation, the delivery, the installation and the warranty claim.
Computers & laptops
Business machines from a standardised range, built to a common image before delivery.
- Business laptops
- Desktops and all-in-ones
- Workstations
- Docking stations
Servers & storage
Tower and rack servers, network storage and the racks and cabling to house them.
- Rack and tower servers
- Network attached storage
- Racks and cabinets
- Backup appliances
Networking
Switching, routing, wireless and firewalls, specified to work together.
- Managed switches
- Access points
- Routers and firewalls
- Structured cabling
Security & surveillance
Cameras, recorders, access control and alarm equipment, supplied and installed.
- IP cameras
- Network video recorders
- Access control readers
- Alarm panels
Power & backup
UPS, inverters, batteries and solar, sized against a measured load.
- UPS units
- Inverters and batteries
- Solar panels
- Automatic transfer switches
Consumables & peripherals
The everyday supply that keeps an office running, on standing order if you want it.
- Printers and toner
- Keyboards and mice
- Monitors
- Cables and adapters
How we work
Six commitments we will put in the contract
We supply what we support
One company quotes the equipment, installs it, and handles the warranty claim. No triangulating between a supplier and a support company when something fails.
Fixed scope, fixed price
You should be able to read a proposal and know exactly what is included. Anything outside it gets quoted before the work starts, never after.
Your documentation is yours
Network diagrams, asset registers and credentials belong to you. If you ever change provider, you should be able to do it without a migration project.
Tested, not assumed
Backups get restored, UPS units get load-tested, failover gets failed over. We schedule the tests and give you the results.
On site when it matters
Remote support closes most tickets. For the ones it cannot, we keep engineers in Harare and Bulawayo rather than quoting you travel from somewhere else.
Straight answers
If your existing equipment has another two years in it, that is what we will tell you. Advice you have to buy something to receive is not advice.
Request a quote
Let's scope it properly
Tell us what you need and we will come back with a specification and a price — not a brochure.